Policies & Code of Conduct
Introduction
North American Laminate flooring Association (NALFA) is an association representing laminate flooring professionals. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This privacy policy describes our policies and practices regarding collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will continue to update this privacy policy as we undertake new personal data practices or adopt new privacy policies. By accessing the NALFA website or availing yourself of any NALFA offerings, you consent to the provisions of this Privacy Policy, including as to the collection, use, and disclosure of your personal information.
Applicability and Eligibility
This privacy policy applies to our collection, use, disclosure, and protection of your data. It does not apply to third party websites, applications, or services. Before accessing, using, or interacting with our services, carefully review the terms and conditions of this privacy policy. Services are not directed to children under the age of 18. You may not use our services if you are under the age of 18.
Collection and Use of Personal Information
We collect personal information about our members and other customers. This information includes, but is not limited to, first name, last name, job title, employer name, work address, work email, and work phone number. This information is used to provide members and customers with goods and services, including membership services, event notifications, webinars and more. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
Membership
When you become a member, we collect information about you including (but not limited to) your name, your employer’s name, your work address, and your email address. We may also collect your personal email address, a personal mailing address, and a mobile phone number. Members may voluntarily provide additional information in their membership profile, such as information about their educational background, number of years in the industry, and the like. Members may edit their profile at any time to change, add, or remove personal information. We process your personal information for membership administration, to deliver member benefits, and to inform you of our events, content, and other benefits or opportunities associated with your membership. We may also use this information to help us understand our members’ needs and interests to better tailor our products and services to meet your needs.
Events and Meetings
We host events throughout the year, including our Spring and Fall Meetings (collectively “events”). If you are a member and register for one of our events, we will access the information in your member account to provide you with information and services associated with the event. If you are not a member and you register for one of our events, we will collect your name and contact information, which we will store in our database and use to provide you with information and services associated with the event. If you are a presenter at one of our events, we will collect information about you including your name, employer and contact information, and photograph, and we may also collect information provided by event attendees who evaluated your performance as a presenter. As an attendee, speaker, or sponsor/exhibitor, we will keep a record of your participation to provide you with post-event information including details on upcoming events you may be interested in.
Photography and Recording Permission
Photographs of persons participating in NALFA events and offerings may be taken. These events and other offerings also may be video and audio recorded. These photographs and recordings are the property of NALFA. We reserve the right to use any photograph/video/audio taken at our events, without the written permission of those included within the photograph/video/audio. We may use the photograph/video/audio for promotional purposes. They may be published in any medium, including in publications or other media material produced, used or contracted including but not limited to brochures, invitations, books, newspapers, magazines, television, websites, etc. For privacy reasons, it is our policy not to identify persons appearing in images using full names or personal identifying information without written approval from the photographed subject.
Industry Data Program
NALFA administers an Industry Data Program to collect, analyze, and report aggregated industry benchmarking information. Data submitted to the program is used solely for the purpose of administering the program and producing aggregated industry reports.
Individual company data is treated as confidential and is not shared with NALFA members, Board members, or third parties in identifiable form. Access to submitted data is restricted to designated program administrators who are subject to confidentiality obligations and data security controls. Data is stored in secure systems and protected using industry-standard administrative, technical, and physical safeguards.
All submitted data remains the property of NALFA and will be retained and securely destroyed in accordance with NALFA’s data retention practices.
Correspondence Information
If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry; to notify you of our meetings, publications, or other services; or to keep a record of your complaint, accommodation request, etc. Users may opt-out of receiving certain communications by following the unsubscribe process described in an email communication, or by contacting our office directly.
Access to Your Information
Certain tools and settings are provided to help you access, correct, or modify your personal information, as well as to request deletion of information. We welcome you to contact us regarding the information we have collected about you, including the nature and accuracy of the data collected about you, to request an update, modification, or deletion of your information, or, as applicable, to opt-out of certain services. Please note that if your information is deleted or if you exercise an opt-out option, then certain features may no longer be available to you.
Purposes for Processing Your Data
As explained above, we process your data to provide you with the goods or services you have requested or purchased from us, including membership services, events, publications and other content, certification, and training. We use this information to refine our goods and services to better tailor them to your needs and to communicate with you about other services we offer that may assist you in your career or otherwise help you to advance your career.
Payment Information
We may collect and store information related to purchases if you choose to purchase goods and services from us. You may provide certain information to complete payments, including your credit or debit card number, card expiration date, CVV code, and billing address (collectively, “Payment Information”), along with your name and billing, and shipping address, to complete payment transactions. Per PCI Compliance, we do not accept credit card information via email. Credit card information received via fax, phone, or mail is entered into a secure system and then deleted and destroyed.
Website Usage
As is true of most other websites, our website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of our website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information to assist us in identifying visitor preferences. Our website also uses cookies and web beacons. We use cookies to identify the areas of our website that you have visited. We may also use cookies to identify you as an already registered user so that you can access various parts or features of our website. Finally, we may use cookies to personalize the content that you see on our website. Our website does not track users when they cross to third party websites or provide targeted advertising to them and therefore does not respond to Do Not Track (DNT) signals.
Sharing Information
Information about your purchases is maintained in association with your membership or profile account. The personal information we collect from you is stored in a database hosted by a third party, GrowthZone. GrowthZone does not use or have access to your personal information for any purpose other than cloud storage and retrieval. We do not otherwise reveal your personal data to third-parties for their independent use unless: (1) you request or authorize it; (2) it’s in connection with any of our events as described above; (3) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; and (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. Our website uses interfaces with social media sites such as Facebook, LinkedIn, and others. If you choose to "like" or share information from our website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personal data.
Security
We have security measures in place to protect against the unauthorized access, alteration, loss, or misuse of your personal information, though we cannot guarantee against such circumstances. We strongly urge you to protect any password you may have for our website and not share it with anyone.
Retention of Information
We may retain information we collect for as long as is necessary to fulfill the purpose(s) for which we obtained the information and thereafter as is necessary or useful to pursue our legitimate business interests.
Site of Processing of Personal Data
Personal data of individuals collected by NALFA may be stored and processed in the United States, or any other country in which NALFA conducts activities or maintains facilities. NALFA generally collects and processes personal data in the U.S. In the event personal data is collected in the EU and is then transferred to the U.S. or is transferred to any other country outside of the EU, NALFA will do so because there is a legal reason, such as to perform a contract, or to achieve a legitimate interest of NALFA.
Changes and Updates to the Privacy Policy
As our organization, membership, and benefits change from time to time, this privacy policy is expected to change as well. We reserve the right to amend the privacy policy at any time, for any reason, without notice to you, other than the posting of the amended privacy policy on our website. We may email periodic reminders of our notices and terms and conditions, and will email members of material changes.
Questions
If you have any questions about our Privacy Policy, please contact us using the contact us information found on our website.
Policy
The North American Laminate Flooring Association (NALFA) is dedicated to a pleasant event experience for attendees. All participants, including but not limited to NALFA staff, speakers, officers, directors, committee chairs and members, other volunteers, sponsors and other attendees, are expected to adhere to this Event Code of Conduct (“Code of Conduct”). This Code of Conduct applies to all in-person and virtual NALFA events, including without limitation the spring and fall meetings, and meetings of the Executive Committee, Board of Directors, committees and membership.
Alcohol Use
At many NALFA events alcoholic beverages are served. NALFA expects participants at its events to consume alcoholic beverages responsibly. NALFA reserves the right to deny service to participants for any reason and may require a participant to leave the event.
Unacceptable Behavior
NALFA has zero tolerance for any form of discrimination or harassment, including but not limited to sexual harassment, by participants at NALFA events. This includes:
- Harassment, intimidation, or discrimination in any form.
- Physical or verbal abuse, including unwelcome touching, of any attendee, NALFA staff member, speaker, volunteer, exhibitor, hosting event staff, or other meeting guest.
- Unacceptable behaviors also include, but are not limited to, comments (including jokes) related to gender, sexual orientation, disability, physical appearance, body size, race, religion or national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or deliberate intimidation, unwanted photography/recording, threatening, or stalking of any attendee, NALFA staff member, speaker, volunteer, sponsor, hosting event staff or other meeting guest.
Enforcement & Reporting
- Participants who are asked to cease any behavior(s) contrary to this Code of Conduct are expected to comply immediately.
- NALFA reserves the right to take any action deemed necessary, including immediate removal from the event without warning or refund, in response to any behavior deemed inappropriate under this Code of Conduct.
- NALFA reserves the right to prohibit attendance at any future event by any individual found to have acted in violation of this Code of Conduct.
- Persons experiencing harassment or hearing of any incidents of unacceptable behavior in violation of this Code of Conduct are asked to contact a NALFA staff member and ask for the Chair. The NALFA Board Chair, as appropriate, is authorized to make a determination, based upon reasonably available facts, regarding whether a violation has occurred and, if so, to take appropriate action in response to the violation.
- A decision made under paragraph 4 immediately above is appealable to the NALFA Executive Committee, but only by a person determined to have violated the Code of Conduct.
- NALFA has no power whatever to prevent any person accused of improper behavior who believes such action has caused him or her legal harm from instituting legal action against the person he or she believes has caused the harm.
Because of the serious consequences that can result if parties engage in conduct that is a violation of the antitrust laws, the North American Laminate Flooring Association (NALFA) has adopted the following Antitrust Policy Statement and requests your certification of compliance.
Antitrust Policy Statement:
There shall be no discussion or activities for the purpose of arriving at any understanding or agreement regarding price, the terms or conditions of sale, distribution, volume of production, markets, territories, or customers.
There shall be no discussion, activity, agreement, or understanding for the purpose of preventing any person or persons from gaining access to any market or customer for goods or services.
There shall be no discussion, activity, agreement, or understanding to refrain from purchasing or using any material, equipment, services, or supplies, including boycotts.
There shall be no discussion or activity that may be construed as forestalling or limiting research and development.
NALFA expects your consideration and full compliance with these guidelines, both while in attendance at NALFA functions, events, and meetings, and at all times in your business.
As required by the Statement, I hereby certify that I have reviewed and understand the statement, am not aware of any violations of the Statement, and will comply with the Statement and refrain from any conduct that would place NALFA, its officers, members, and staff at risk of violating any antitrust law.